Suasana layanan Biotest
Contact

We are ready to assist with your testing needs

Ask about tests, packages or corporate partnerships. Our team is ready to help.

Quick answer

You can reach Biotest via WhatsApp, by phone at (022) 4205544, or by email at info@biotest.co.id. Each branch also has its own WhatsApp number.

Opening hours start at 6 AM across all branches. Closed on Sundays and public holidays.

Contact

The fastest ways to reach us

WA

WhatsApp

Quick replies for questions about tests and packages.

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Phone

(022) 4205544 — Jl. Naripan No. 41, Bandung 40112

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Locations

10 branches across Bandung, Jakarta and Surabaya. View on Google Maps →

Send us your question

This form forwards your message directly to the WhatsApp admin of the branch you choose, marked as coming from the contact form.

Please complete your name, preferred branch, and topic.

Tests are performed based on medical indication and consultation with health professionals. If you have serious symptoms, please consult a doctor.

FAQ

Frequently Asked Questions

How do I contact Biotest?
The fastest way is WhatsApp using the form on this page. You can also call (022) 4205544 or email info@biotest.co.id. Each branch has its own number, listed on the Locations page.
Does Biotest accept insurance?
Biotest is a registered provider with several insurers. Because coverage and terms differ by branch and policy, please confirm via WhatsApp before visiting.
How quickly does Biotest reply on WhatsApp?
Messages received during operating hours are generally answered promptly. Messages outside operating hours are answered on the next working day.
Opening hours

Open from 6 AM

Bandung until 9 PM · Surabaya until 8 PM · Jakarta until 4 PM. Closed Sundays and public holidays.

Locations