Suasana layanan Biotest
About Us

Serving wholeheartedly since 1980

Biotest began with a wife's care for her husband — and grew into a clinical laboratory network across three cities.

Quick answer

Biotest Clinical Laboratory was founded by Mrs Lelarati Lukman on 26 November 1980 on Jalan Naripan, Bandung. It now operates 10 branches across Bandung, Jakarta and Surabaya and had served more than 2 million patients by 2020.

Biotest's vision is to become a trusted clinical laboratory renowned for its quality and service. Biotest is operated by PT Biolaborindo Makmur Sejahtera.

Mrs Lelarati Lukman, founder of Biotest, with her husband Mr Karmaka Surjaudaja
Background

Serving wholeheartedly since 1980

Biotest was founded in Bandung on 26 November 1980 by Mrs Lelarati Lukman. She was inspired by the experience of her husband, Mr Karmaka Surjaudaja, who needed regular laboratory tests at a time when laboratory services were still very limited.

So that patients would not have to fast for too long and could visit before or after work, Mrs Lelarati set opening hours from 6 AM to 9 PM — a first in Indonesia at the time. From the start, Biotest committed to sincere, fast and accurate service.

As demand grew, Biotest opened in Surabaya in 1989 and in Jakarta in 2002. Today Biotest operates 10 branches across Bandung, Jakarta and Surabaya, with its range of tests continuing to grow alongside medical science and international laboratory standards.

Mrs Lelarati always reminds the Biotest family to be empathetic and to put themselves in the patient's shoes. She remains active as President Director to this day.

Journey

Our milestones

From a single laboratory on Jalan Naripan to 10 branches in three cities.

1980

Founded in Bandung

26 November 1980 — Biotest opened at Jl. Naripan No. 41, Bandung, with opening hours from early morning to evening.

1989

Arrival in Surabaya

24 November 1989 — the first Surabaya branch opened at Jl. R.A. Kartini No. 78.

2002

Menteng & Buah Batu

17 August 2002 — first Jakarta branch in Menteng. 1 September 2002 — Buah Batu branch, Bandung.

2006

Pluit & Kopo

21 September 2006 — Pluit branch, North Jakarta. 17 October 2006 — Kopo branch, Bandung.

2008

Wijaya & 500+ partners

8 August 2008 — Wijaya branch, South Jakarta. Biotest had partnered with more than 500 companies for employee check-ups.

2010

Logo refresh

Biotest refreshed its logo for its 30th anniversary.

2014

Kertajaya

12 July 2014 — Kertajaya Indah branch, Surabaya.

2015

Bukit Darmo

20 January 2015 — Bukit Darmo branch, Surabaya.

2016

Kelapa Gading & 1,000+ partners

21 October 2016 — Kelapa Gading branch, North Jakarta. Corporate check-up partnerships reached more than 1,000 companies.

2020

2 million+ patients

Biotest had served more than 2 million patients in Indonesia.

Vision & Mission

Vision & Mission

Vision

Vision

To become a trusted clinical laboratory renowned for its quality and service.

Mission

Mission

To provide customer-oriented and reliable services of the highest quality.

Quality of Service Standards

Biotest applies quality guidelines covering its quality management system, management responsibility, human resource management, infrastructure and working environment, regular equipment calibration, and measurement, analysis and improvement.

Commitment to quality

Biotest is ISO 9001:2015 certified by SAI Global and accredited to ISO 15189 for medical laboratories by Indonesia's National Accreditation Committee (KAN).

See awards & certifications →

FAQ

Frequently Asked Questions

When was Biotest founded?
Biotest Clinical Laboratory was founded on 26 November 1980 on Jalan Naripan, Bandung, by Mrs Lelarati Lukman. It now operates 10 branches across Bandung, Jakarta and Surabaya and had served more than 2 million patients by 2020.
Who founded Biotest?
Biotest was founded by Mrs Lelarati Lukman on 26 November 1980 in Bandung, inspired by her husband Mr Karmaka Surjaudaja, who needed regular laboratory tests. Mrs Lelarati remains active as President Director.
What makes Biotest different?
Three things that can be verified: operating since 1980 and pioneering early-to-late opening hours in Indonesia, opening at 6 AM across all branches, and offering laboratory tests alongside supporting diagnostics such as radiology, ultrasound and cardiac tests in one place.
Who operates Biotest?
Biotest is operated by PT Biolaborindo Makmur Sejahtera, headquartered at Jl. Naripan No. 41, Bandung.
What are Biotest's vision and mission?
Biotest's vision is to become a trusted clinical laboratory renowned for its quality and service. Its mission is to provide customer-oriented and reliable services of the highest quality.
Visit us

Visit your nearest Biotest branch

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Locations